Phone Number 00436763001005

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Privacy policy

Privacy Policy

Unless otherwise specified below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is given in the subsequent processing operations.

Personal data" means any information relating to an identified or identifiable natural person.

Server log files

You can visit our website without providing any personal information.

Every time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes e.g. B. the name of the page called up, the date and time of the call, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR from our overriding legitimate interest in ensuring trouble-free operation of our website and improving our offer.

Contact Person responsible

Customer contact via email

When you contact us via e-mail for business purposes, we only collect your personal data (name, e-mail address, message text) to the extent that you have made them available. The data processing serves to process and answer your contact request.

If the purpose of contacting you is to carry out pre-contractual measures (e.g. advice if you are interested in buying, preparing an offer) or if it relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art 6 Paragraph 1 lit. b DSGVO.

If contact is made for other reasons, this data processing takes place on the basis of Article 6 Paragraph 1 Letter f GDPR from our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 (1) (f) GDPR.

We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have made them available. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent.

You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the revocation. We only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

Customer Account Orders

Customer Account

When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the revocation. Your customer account will then be deleted.

Collection, processing and transfer of personal data when placing orders

When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. The non-provision means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.

Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers selected by you. In all cases, we strictly observe the legal requirements. The amount of data transferred is kept to a minimum.

Review Ads

Customer seal of approval

On our website we use the buyer seal customer rating tool from Händlerbund Management AG (Torgauer Straße 233 B, 04347 Leipzig). After your order, we would like to ask you to rate and comment on your purchase from us.

We will write to you by e-mail for this purpose, using the technical system of the provider of the buyer's seal evaluation tool as part of order processing.

Your data will be processed either with your consent or on the basis of our legitimate interest.

The processing takes place on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent, provided that you have expressly consented to receiving the evaluation request. You can revoke your consent at any time via the corresponding link in the e-mail without affecting the legality of the processing carried out on the basis of the consent up to the time of revocation. Your email address will then be removed from the mailing list.

The processing without express consent takes place on the basis of Art. 6 Para. 1 lit. f GDPR from the legitimate interest in truthful, verified evaluations of our services in the context of direct advertising. To do this, we send out an electronic request for a review of our own goods or services that you have already purchased from us. It will be sent to the email address that we received from you as part of the sale of goods or services. The evaluation request is sent with the proviso that you have not objected to this use of your e-mail address.

You can object at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the dedicated link in the verification prompt. There are no costs other than the transmission costs according to the basic tariffs.

The personal data stored in this context in the technical system of the buyer seal evaluation tool will be deleted 3 months after the delivery of goods recorded for evaluation.

Use of email address to send newsletters

We use your e-mail address independently of the contract processing exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation. You can unsubscribe from the newsletter at any time via the relevant link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.

Shipping service providers

Forwarding of the e-mail address to shipping companies for information about the shipping status

We will pass on your e-mail address to the transport company as part of the contract processing, provided that you have expressly consented to this during the ordering process. The purpose of the transmission is to inform you about the shipping status by e-mail. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the legality of the processing carried out on the basis of the consent up to the point of revocation.

Payment service providers

Using PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find this under https://www .paypal .com/de/webapps/mpp/ua/privacy-full.

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the browser to be uniquely identified when the website is called up again.

Cookies are stored on your computer. Therefore, you also have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full.

The following links provide information on how to manage (including how to disable) cookies in the main browsers:

Technically necessary cookies

Unless otherwise stated below in the data protection declaration, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data takes place on the basis of Art. 6 Para. 1 lit. f DSGVO from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.

Analysis of advertising tracking

Use of Google Analytics

We use the web analytics service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or in Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with the applicable data protection laws.

The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information received on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. Among other things, the following information can be recorded: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using (device), pages visited, referrer URL (website via which you visit our website have found). website), location data, purchase activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated in this way about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

The use of cookies or comparable technologies is based on § 15 paragraph 3 sentence 1 TMG. The processing of your personal data takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.

You can prevent the data generated by Google Analytics and related to your use of the website (including your IP address) being sent to Google and the processing of this data by Google by using the browser plug-in available under the following link download and install : https://tools.google.com/dlpage/gaoptout?hl=de

You can set an opt-out cookie to prevent Google Analytics from collecting and storing data across devices. Opt-out cookies prevent future collection of your data when you visit this website. You must log out of all systems and devices used for this to take full effect. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Disable Google Analytics.

More information on terms of use and data protection can be found at https://marketingplatform.google.com/about/analytics/reseller-cmt/ emea/ or under https://policies.google.com/?hl=de&gl=de a> and below https://policies.google.com/technologies/cookies?hl=de.

Use of etracker

On our website we use technologies from etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg, "etracker").

The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is collected and stored. Cookies can be used for this purpose, which enable the internet browser to be recognized.